Kpis

Próximos workshops de KPIs ITSM e visualização de indicadores

Já estão agendadas as próximas edições dos workshops ITSM KPI Foundation, ITSM KPI Practitioner e técnicas de visualização. Ministrados por Diego Berea, Director de Ozona Consulting, todos se realizam de forma virtual e têm a duração de 1 dia...

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