{"id":10862,"date":"2026-05-23T08:56:00","date_gmt":"2026-05-23T06:56:00","guid":{"rendered":"https:\/\/www.ozonaconsulting.com\/formacao-oficial-iso-20000-foundation\/"},"modified":"2026-07-09T09:32:10","modified_gmt":"2026-07-09T07:32:10","slug":"formacao-oficial-iso-20000-foundation","status":"publish","type":"page","link":"https:\/\/www.ozonaconsulting.com\/pt\/formacao-oficial-iso-20000-foundation\/","title":{"rendered":"Forma\u00e7\u00e3o Oficial ISO 20000 Foundation"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><h1>Forma\u00e7\u00e3o Oficial ISO 20000 Foundation<\/h1>\n<p>A forma\u00e7\u00e3o oficial ISO 20000 Foundation constitui o n\u00edvel elementar de forma\u00e7\u00e3o em gest\u00e3o de servi\u00e7os baseada na norma internacional ISO\/IEC 20000.<\/p>\n<p>O objetivo desta forma\u00e7\u00e3o \u00e9 assegurar que o formando adquire conhecimentos base adequados dos requisitos da ISO 20000 e compreende como aplic\u00e1-los numa organiza\u00e7\u00e3o ou departamento que preste servi\u00e7os de TI a clientes internos ou externos. Procura-se tamb\u00e9m que conhe\u00e7a de forma abrangente os diferentes processos do sistema de gest\u00e3o de TI.<\/p>\n<p>Com o curso, \u00e9 poss\u00edvel inscrever-se num exame para obter a certifica\u00e7\u00e3o oficial ISO\/IEC 20000 Foundation (ISO\/IEC 20000-1:2018).<\/p>\n<p>Esta a\u00e7\u00e3o formativa \u00e9 oferecida em formato de curso aberto e em formato in-company.<\/p>\n<p>A forma\u00e7\u00e3o \u00e9 ministrada por Diego Berea, membro da equipa editorial da ISO\/IEC 20000 e formador acreditado pela APMG.<\/p>\n<p>PEDIDO DE INSCRI\u00c7\u00c3O E INFORMA\u00c7\u00c3O ADICIONAL<br \/>\nUtilize o formul\u00e1rio seguinte para se inscrever numa das pr\u00f3ximas edi\u00e7\u00f5es da forma\u00e7\u00e3o oficial ISO 20000 Foundation. Pode tamb\u00e9m utiliz\u00e1-lo para nos pedir mais informa\u00e7\u00e3o sobre os conte\u00fados do curso ou para explorar a possibilidade de organizar uma sess\u00e3o in-company para a sua empresa. Convidamo-lo ainda a consultar a programa\u00e7\u00e3o completa dos nossos cursos na sec\u00e7\u00e3o de forma\u00e7\u00e3o.<\/p>\n<p>Interesse numa sess\u00e3o in-company.<\/p>\n<p>Outras edi\u00e7\u00f5es (Pre\u00e7o: 795 \u20ac por participante. O pre\u00e7o inclui workshop, manual em formato eletr\u00f3nico e diploma de presen\u00e7a. Impostos n\u00e3o inclu\u00eddos. Pequeno-almo\u00e7o e almo\u00e7o inclu\u00eddos nas forma\u00e7\u00f5es presenciais de dia inteiro. Exame online: 330 \u20ac por participante \u2013 certifica\u00e7\u00e3o oficial opcional).<br \/>\n(Curso em espanhol. Manuais e exame em ingl\u00eas.)<\/p>\n<p>Declaro estar de acordo com os termos e condi\u00e7\u00f5es que regulam os servi\u00e7os de forma\u00e7\u00e3o da Ozona.<\/p>\n<p>[vc_row][vc_column][vc_column_text]<br \/>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f9261-o1\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"9261\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/pt\/wp-json\/wp\/v2\/pages\/10862#wpcf7-f9261-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"9261\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f9261-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"aula-virtual-interactiva\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first\"><input type=\"checkbox\" name=\"aula-virtual-interactiva[]\" value=\"ozceED0\" \/><span class=\"wpcf7-list-item-label\">ozceED0<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"aula-virtual-interactiva[]\" value=\"ozceED1\" \/><span class=\"wpcf7-list-item-label\">ozceED1<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"aula-virtual-interactiva[]\" value=\"ozceED2\" \/><span class=\"wpcf7-list-item-label\">ozceED2<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"aula-virtual-interactiva[]\" value=\"ozceED3\" \/><span class=\"wpcf7-list-item-label\">ozceED3<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"aula-virtual-interactiva[]\" value=\"ozceED4\" \/><span class=\"wpcf7-list-item-label\">ozceED4<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"aula-virtual-interactiva[]\" value=\"ozceED5\" \/><span class=\"wpcf7-list-item-label\">ozceED5<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"aula-virtual-interactiva[]\" value=\"ozceED6\" \/><span class=\"wpcf7-list-item-label\">ozceED6<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"aula-virtual-interactiva[]\" value=\"ozceED7\" \/><span class=\"wpcf7-list-item-label\">ozceED7<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"aula-virtual-interactiva[]\" value=\"ozceED8\" \/><span class=\"wpcf7-list-item-label\">ozceED8<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"aula-virtual-interactiva[]\" value=\"ozceED9\" \/><span class=\"wpcf7-list-item-label\">ozceED9<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"aula-virtual-interactiva[]\" value=\"ozceAvSin\" \/><span class=\"wpcf7-list-item-label\">ozceAvSin<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"aula-virtual-interactiva[]\" value=\"ozceAvOtr\" \/><span class=\"wpcf7-list-item-label\">ozceAvOtr<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"checkbox\" name=\"aula-virtual-interactiva[]\" value=\"ozceInc\" \/><span class=\"wpcf7-list-item-label\">ozceInc<\/span><\/span><\/span><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"nombre\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nombre\" value=\"\" type=\"text\" name=\"nombre\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"empresa\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"organization\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Empresa\" value=\"\" type=\"text\" name=\"empresa\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"cargo\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" autocomplete=\"organization-title\" aria-invalid=\"false\" placeholder=\"Cargo profesional\" value=\"\" type=\"text\" name=\"cargo\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email\" value=\"\" type=\"email\" name=\"email\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"telefono\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" placeholder=\"Tel\u00e9fono\" value=\"\" type=\"tel\" name=\"telefono\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"detalles\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Informaci\u00f3n adicional (opcional)\" name=\"detalles\"><\/textarea><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-413\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-413\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Confirmo que acepto la <a href=\"https:\/\/www.ozonaconsulting.com\/privacidad\/\" target=\"_blank\">Pol\u00edtica de Privacidad<\/a><\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Enviar\" \/>\n<\/p><div class=\"ozona-hp\" style=\"position:absolute!important;left:-99999px!important;width:1px!important;height:1px!important;overflow:hidden!important;\" aria-hidden=\"true\"><label>Website<input type=\"text\" name=\"hp_website\" value=\"\" tabindex=\"-1\" autocomplete=\"off\"><\/label><input type=\"hidden\" name=\"hp_ts\" value=\"1787787521\"><\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<br \/>\n[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Forma\u00e7\u00e3o Oficial ISO 20000 Foundation A forma\u00e7\u00e3o oficial ISO 20000 Foundation constitui o n\u00edvel elementar de forma\u00e7\u00e3o em gest\u00e3o de servi\u00e7os baseada na norma internacional ISO\/IEC 20000. O objetivo desta forma\u00e7\u00e3o \u00e9 assegurar que o formando adquire conhecimentos base adequados dos requisitos da ISO 20000&#8230;<\/p>\n","protected":false},"author":1,"featured_media":492,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ngg_post_thumbnail":0,"footnotes":""},"class_list":["post-10862","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.ozonaconsulting.com\/pt\/wp-json\/wp\/v2\/pages\/10862","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ozonaconsulting.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ozonaconsulting.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ozonaconsulting.com\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ozonaconsulting.com\/pt\/wp-json\/wp\/v2\/comments?post=10862"}],"version-history":[{"count":1,"href":"https:\/\/www.ozonaconsulting.com\/pt\/wp-json\/wp\/v2\/pages\/10862\/revisions"}],"predecessor-version":[{"id":11577,"href":"https:\/\/www.ozonaconsulting.com\/pt\/wp-json\/wp\/v2\/pages\/10862\/revisions\/11577"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ozonaconsulting.com\/pt\/wp-json\/wp\/v2\/media\/492"}],"wp:attachment":[{"href":"https:\/\/www.ozonaconsulting.com\/pt\/wp-json\/wp\/v2\/media?parent=10862"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}