{"id":10935,"date":"2026-05-23T08:56:04","date_gmt":"2026-05-23T06:56:04","guid":{"rendered":"https:\/\/www.ozonaconsulting.com\/bci-incident-response-crisis-management-course\/"},"modified":"2026-07-10T13:20:41","modified_gmt":"2026-07-10T11:20:41","slug":"bci-incident-response-crisis-management-course","status":"publish","type":"page","link":"https:\/\/www.ozonaconsulting.com\/en\/bci-incident-response-crisis-management-course\/","title":{"rendered":"BCI Incident Response &#038; Crisis Management Course"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><style>@media(min-width:768px){body.page-id-10935 .empty_space_image{background-position:center -70px !important;}}<\/style>\n<style>.empty_space_image{background-position:center top !important;background-size:100% auto !important;background-repeat:no-repeat !important;}<\/style>\n<p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;center&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221;][vc_column offset=&#8221;vc_hidden-xs&#8221;][vc_empty_space height=&#8221;260px&#8221; background_image=&#8221;10191&#8243; image_repeat=&#8221;no-repeat&#8221; el_class=&#8221;dora-banner&#8221; css=&#8221;.vc_custom_1754298129033{background-position: center top !important;background-repeat: no-repeat !important;background-size: 100% auto !important;}&#8221;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; angled_section_position=&#8221;top&#8221; angled_section_direction=&#8221;from_left_to_right&#8221; text_align=&#8221;center&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221;][vc_column offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm&#8221;][vc_empty_space height=&#8221;200px&#8221; background_image=&#8221;10191&#8243; image_repeat=&#8221;no-repeat&#8221; el_class=&#8221;dora-banner-mobile&#8221;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; padding_top=&#8221;10&#8243; padding_bottom=&#8221;10&#8243;][vc_column][vc_empty_space height=&#8221;45 px&#8221;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: #e1175a;\"><b><span lang=\"EN-US\"><span data-teams=\"true\">INCIDENT RESPONSE AND CRISIS MANAGEMENT (BCI &#8211; Business Continuity Institute)<\/span><\/span><\/b><\/span><\/h2>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;45 px&#8221;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner][vc_column_text css=&#8221;&#8221;]The&nbsp;BCI Incident Response and Crisis Management course covers all the aspects related to preparing and implementing an incident response structure, as well as the skills needed for crisis management.<\/p>\n<p>The course is divided into modules that explore the concepts and principles of incident management and crisis management, as well as the tools and techniques that can be applied when anticipating and assessing incidents. It also examines the key activities, roles and responsibilities required for effective incident and crisis management.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; padding_top=&#8221;10&#8243; padding_bottom=&#8221;10&#8243; z_index=&#8221;&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3><strong><span data-teams=\"true\">At the end of the course, participants will:<\/span><\/strong><\/h3>\n<p>&nbsp;<\/p>\n<ol>\n<li style=\"list-style-type: none;\">\n<ol>\n<li>&nbsp;Understand how to build and develop a crisis management capability for their organizations using an established good-practice framework.<\/li>\n<li>&nbsp;Have a solid understanding of the relationships among events or issues, incidents, business continuity and crisis management.<\/li>\n<li>Understand the principles, strategies and techniques of incident response and crisis management.<\/li>\n<li>Have the tools and knowledge needed to prepare, implement and maintain a crisis management plan.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;15 px&#8221;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; background_color=&#8221;#F0F0F0&#8243; padding_top=&#8221;10&#8243; padding_bottom=&#8221;10&#8243; z_index=&#8221;&#8221;][vc_column][vc_empty_space height=&#8221;5 px&#8221;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; background_color=&#8221;#F0F0F0&#8243; padding_top=&#8221;10&#8243; padding_bottom=&#8221;10&#8243; z_index=&#8221;&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]&#x1f4dd; The course <strong>includes slides<\/strong> and a <strong>workbook<\/strong> that is completed throughout the course (course in Spanish, materials in English).<\/p>\n<p>&nbsp;<\/p>\n<p>&#x1f4d8; The content is based on the <strong>Good Practice Guidelines<\/strong> (Edition 7.0 from the BCI &#8211; Business Continuity Institute) and reflects the international standards currently in force in the field of business continuity.<\/p>\n<p>&nbsp;<\/p>\n<p>&#x1f1ea;&#x1f1f8; The course is delivered <strong>in Spanish<\/strong>, and includes electronic materials (<strong>in English<\/strong>) and a certificate of attendance.<\/p>\n<p>&nbsp;<\/p>\n<p>&#x1f5a5;&#xfe0f; The BCI training course is delivered in <strong>live online<\/strong> format. Scheduled breaks are offered for each session.<\/p>\n<p>&nbsp;<\/p>\n<p>&#x1f6e0;&#xfe0f; The training is delivered through <strong>GoToTraining<\/strong> (or similar).[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]&#x1f3a4; Participants will be able to use their <strong>microphones<\/strong> to take part in the sessions and ask questions to the instructor (there is also the option to use their webcam).<\/p>\n<p>&nbsp;<\/p>\n<p>&#x1f4ca; The interactive features of the course may include working groups in <strong>virtual rooms<\/strong> (breakout sessions), <strong>polls and quizzes<\/strong>.<\/p>\n<p>&nbsp;<\/p>\n<p>&#x1f393; Participants are recommended to hold a <strong>CBCI certification<\/strong> or specialised training in business continuity. Additionally, experience in business continuity and operational resilience is recommended.<\/p>\n<p>&nbsp;<\/p>\n<p>&#x1f4da; The course is part of the BCI course catalog. It is delivered by an <strong>Ozona Consulting instructor accredited by the BCI<\/strong>, managed through BC Training, BCI Licensed Training Partner.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; background_color=&#8221;#F0F0F0&#8243; padding_top=&#8221;10&#8243; padding_bottom=&#8221;10&#8243; z_index=&#8221;&#8221;][vc_column][vc_empty_space height=&#8221;5 px&#8221;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; padding_top=&#8221;70&#8243; padding_bottom=&#8221;50&#8243;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: #e1175a;\">Date and price<\/span><\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;35px&#8221;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; padding_top=&#8221;30&#8243; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;1\/5&#8243;]<div class='q_icon_with_title medium circle center '><div class=\"icon_holder \" style=\" \"><span data-icon-type=\"circle\"   class=\"qode_iwt_icon_holder fa-stack fa-3x  \" style=\"\"><i class=\"qode_icon_font_awesome fa fa-calendar qode_iwt_icon_element\" style=\"color: #000000;\" ><\/i><\/span><\/div><div class=\"icon_text_holder\" style=\"\"><div class=\"icon_text_inner\" style=\"\"><h5 class=\"icon_title\" style=\"\">Course schedule<\/h5><p style=''>3 sessions from 9:30 AM to 2:30 PM<\/p><\/div><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/5&#8243;]<div class='q_icon_with_title medium circle center '><div class=\"icon_holder \" style=\" \"><span data-icon-type=\"circle\"   class=\"qode_iwt_icon_holder fa-stack fa-3x  \" style=\"\"><i class=\"qode_icon_font_awesome fa fa-laptop qode_iwt_icon_element\" style=\"color: #000000;\" ><\/i><\/span><\/div><div class=\"icon_text_holder\" style=\"\"><div class=\"icon_text_inner\" style=\"\"><h5 class=\"icon_title\" style=\"\">Format<\/h5><p style=''>Curso online interactivo<\/p><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;15px&#8221;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 id=\"contacto\" style=\"text-align: center; color: #e1175a;\">REGISTRATION 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