{"id":10902,"date":"2026-05-23T08:56:03","date_gmt":"2026-05-23T06:56:03","guid":{"rendered":"https:\/\/www.ozonaconsulting.com\/dora-notification-communication\/"},"modified":"2026-07-10T13:20:38","modified_gmt":"2026-07-10T11:20:38","slug":"dora-notification-communication","status":"publish","type":"page","link":"https:\/\/www.ozonaconsulting.com\/en\/dora-notification-communication\/","title":{"rendered":"DORA Notification &#038; Communication Course"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><style>@media(min-width:768px){body.page-id-10902 .empty_space_image{background-position:center -50px !important;}}@media(max-width:767px){body.page-id-10902 .empty_space_image{background-size:cover !important;background-position:left center !important;}}<\/style>\n<style>.empty_space_image{background-position:center top !important;background-size:100% auto !important;background-repeat:no-repeat !important;}<\/style>\n<p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;center&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221;][vc_column offset=&#8221;vc_hidden-xs&#8221;][vc_empty_space height=&#8221;260px&#8221; background_image=&#8221;9749&#8243; image_repeat=&#8221;no-repeat&#8221; el_class=&#8221;dora-banner&#8221; css=&#8221;.vc_custom_1729282310444{background-position: center top !important;background-repeat: no-repeat !important;background-size: 100% auto !important;}&#8221;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; angled_section_position=&#8221;top&#8221; angled_section_direction=&#8221;from_left_to_right&#8221; text_align=&#8221;center&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221;][vc_column offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm&#8221;][vc_empty_space height=&#8221;200px&#8221; background_image=&#8221;9766&#8243; image_repeat=&#8221;no-repeat&#8221; el_class=&#8221;dora-banner-mobile&#8221;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; padding_top=&#8221;10&#8243; padding_bottom=&#8221;10&#8243;][vc_column][vc_empty_space height=&#8221;45 px&#8221;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: #e1175a;\"><b><span lang=\"EN-US\">DORA COURSE ON NOTIFICATION AND COMMUNICATION <\/span><\/b><\/span><\/h2>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;45 px&#8221;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<div>\n<p><strong>DORA Notification &amp; Communication<\/strong> is a reference training program in the field of Business Continuity and Digital Operational Resilience.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<div>\n<p>Based on the accumulated experience of our consulting team specializing in management systems (ISO 22301, ISO 27001, ISO 20000) and in good practice guides, this course examines in detail the articles of the DORA Regulation and its Regulatory Technical Standards (RTS) that address the areas of notification and communication, providing a comprehensive view of the operational resilience requirements demanded by European regulation.<u><\/u><u><\/u><\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;9746&#8243; img_size=&#8221;medium&#8221; alignment=&#8221;center&#8221; css=&#8221;&#8221; qode_css_animation=&#8221;&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; padding_top=&#8221;10&#8243; padding_bottom=&#8221;10&#8243; z_index=&#8221;&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]The course will address the key mechanisms for complying with the DORA Regulation in relation to: ICT incident notification, the management of communication with the competent authorities, the classification of incidents and the materiality thresholds, thereby ensuring effective and timely notification.<\/p>\n<p>&nbsp;<\/p>\n<p>The thirteen chapters that make up the course are designed to provide a detailed understanding of the notification and reporting obligations under the DORA Regulation. Throughout this content, we will explore how financial entities can integrate notification processes into their continual improvement cycle, optimizing the management of operational resilience and ensuring compliance with regulatory requirements. In addition, the course will highlight the importance of reports, internal communication and reporting to senior management as essential tools for the effective governance of digital operational resilience.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; padding_top=&#8221;70&#8243; padding_bottom=&#8221;50&#8243;][vc_column width=&#8221;1\/6&#8243;][vc_empty_space][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: #e1175a;\">DORA REGULATION \u2014 DORA NOTIFICATION &amp; COMMUNICATION<br \/>\n<\/span><\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;35px&#8221;][vc_accordion collapsible=&#8221;yes&#8221; style=&#8221;accordion&#8221; disable_keyboard=&#8221;&#8221;][vc_accordion_tab title=&#8221;(1) Introduction to the DORA Regulation and its focus on digital operational resilience&#8221; title_tag=&#8221;h4&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul>\n<li>Context of the DORA Regulation and key objectives.<\/li>\n<li>Impact of digitalization and reliance on third parties in the financial sector.<\/li>\n<li>Evolution of the regulatory framework and recent changes.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;(2) Notification and reporting obligations under DORA&#8221; title_tag=&#8221;h4&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul>\n<li>Summary of the key articles on ICT incident notification.<\/li>\n<li>Importance of transparency in notification and standardization of formats.<\/li>\n<li>Types of ICT incidents that must be reported and materiality criteria.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;(3) ICT incident classification and materiality thresholds&#8221; title_tag=&#8221;h4&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul style=\"font-weight: 400;\">\n<li>Assessment of both direct and indirect impacts, and methodologies for determining materiality.<\/li>\n<li>Adapting materiality thresholds to the evolution of emerging risks.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;(4) ICT incident notification process and communication to authorities&#8221; title_tag=&#8221;h4&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul style=\"font-weight: 400;\">\n<li>Steps for identifying, classifying and reporting incidents.<\/li>\n<li>Coordination with the competent authorities for efficient incident management.<\/li>\n<li>Use of standardized formats and the importance of traceability and transparency in reports.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;(5) Information sharing with authorities and supervisors&#8221; title_tag=&#8221;h4&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul style=\"font-weight: 400;\">\n<li>Need to establish formal procedures for information sharing.<\/li>\n<li>Interoperability standards and use of technology platforms for standardized communication.<\/li>\n<li>Promotion of international cooperation to manage cross-border risks.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;(6) Management of recurring or ongoing incidents&#8221; title_tag=&#8221;h4&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul style=\"font-weight: 400;\">\n<li>Identification of underlying causes and root cause analysis (RCA).<\/li>\n<li>Corrective measures and prevention of recurrences.<\/li>\n<li>Notification of recurrences and action plan for unresolved vulnerabilities.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;(7) Documentation and recordkeeping&#8221; title_tag=&#8221;h4&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul style=\"font-weight: 400;\">\n<li>Requirements for retention of information on ICT incidents.<\/li>\n<li>Document management systems, digitalization and data protection.<\/li>\n<li>Efficient audit and review of records to ensure traceability and compliance.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;(8) Reporting of new ICT contracts&#8221; title_tag=&#8221;h4&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul>\n<li>Reporting obligations for new contracts with ICT providers.<\/li>\n<li>Risk assessment and notification requirements to authorities.<\/li>\n<li>Integration of ICT contracts into the operational resilience framework.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;(9) Reporting of TLPT test results&#8221; title_tag=&#8221;h4&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul>\n<li>Definition and objectives of threat-led penetration testing (TLPT).<\/li>\n<li>Frequency of tests and reporting requirements.<\/li>\n<li>Evaluation of results and their impact on security improvement.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;(10) Reporting of backup and restore test results&#8221; title_tag=&#8221;h4&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul style=\"font-weight: 400;\">\n<li>Importance of backup and restore tests for business continuity.<\/li>\n<li>Requirements for documenting the results.<\/li>\n<li>Effectiveness assessment and corrective actions to ensure data availability.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;(11) Reporting of costs and losses related to ICT incidents&#8221; title_tag=&#8221;h4&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul>\n<li>Importance of quantifying direct and indirect costs associated with incidents.<\/li>\n<li>Preparation of annual cost reports and their use in evaluating mitigation strategies.<\/li>\n<li>Financial recovery plans and communication to senior management.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;(12) Lessons learned and post-incident review&#8221; title_tag=&#8221;h4&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul style=\"font-weight: 400;\">\n<li>Evaluation of each incident to identify improvement opportunities.<\/li>\n<li>Formalization of lessons learned in new operating procedures.<\/li>\n<li>Communication of results and recommendations to senior management and employees.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=&#8221;(13) Continuous compliance and improvement of the notification and communication process&#8221; title_tag=&#8221;h4&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul>\n<li>Integration of incident notification into a continual improvement cycle.<\/li>\n<li>Development of key performance indicators (KPIs) and periodic review of their effectiveness.<\/li>\n<li>Internal audits and tracking of the recommended corrective actions<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][vc_empty_space height=&#8221;45px&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: #e1175a;\">Date and price<\/span><\/h2>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;35px&#8221;][vc_empty_space height=&#8221;15px&#8221;][\/vc_column][vc_column width=&#8221;1\/6&#8243;][vc_empty_space][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; background_color=&#8221;#e8e8e8&#8243; padding_top=&#8221;70&#8243; padding_bottom=&#8221;50&#8243; el_class=&#8221;hidden&#8221; z_index=&#8221;&#8221;][vc_column][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;grid&#8221; text_align=&#8221;left&#8221; css_animation=&#8221;&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][vc_empty_space][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: #e1175a;\">ATTENDEE TESTIMONIALS<\/span><\/h2>\n<p class=\"p1\">[\/vc_column_text][vc_separator type=&#8221;normal&#8221; transparency=&#8221;0&#8243; align=&#8221;align_center&#8221;]<div class='testimonials_holder clearfix dark'><div class=\"testimonials testimonials_carousel\" data-show-navigation=\"yes\" data-animation-type=\"fade\" data-animation-speed=\"1000\" data-auto-rotate-slides=\"10\" data-number-per-slide=\"1\"><ul class=\"slides\">Sorry, no posts matched your criteria.<\/ul><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][vc_empty_space][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; 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